Refused refund for an event

[onewingedangel]

The scenario;

A friend of mine purchased a ticket to go on a paranormal event, it was with one group. Unfortunately,it seems that this group has been out done by a member who arranged this event and has done a runner and formed another group.

My friend would like his money back but this said person is refusing all refunds. He feels that as he purchased a place with one group and now it is held with another, he should have a right for a refund but alas, he has got no where.

Is he basically stuffed? Or can he do something about it,there are a couple of other people who would like refunds too but have hit the same brick wall.

I thought I would ask you guys, best place IMO.

Cheers

[Mr. Jon Donnis]

If the event is still on offer, abeit with a different group, then i dont think you can get a refund.

I think these people should save their money in future instead of going on such silly hunts anyway

[mrjohnno]

Jun 7, 2010 8:10:20 GMT onewingedangel said:

A friend of mine purchased a ticket to go on a paranormal event, it was with one group. Unfortunately,it seems that this group has been out done by a member who arranged this event and has done a runner and formed another group.

Sorry but there has to be some never saw it coming joke there somewhere.

[Mr. Jon Donnis]

I think if they really really want their money back, then they should make a complaint to Trading Standards. And probably let the person running the event know they are complaining to TS as that may encourage him to give the refund

[fluffet]

If the venue and date hasn't changed it's usually more difficult to get a refund for any kind of ticketed event, you could argue that you booked specifically because of the team involved and now feel as they aren't involved you no longer want to go.

This will be tricky however as its not like you paid to see an artist or peformer only to have them changed to another you aren't interested in.

Go with the Trading Standards if you can't get any joy but i'd deffo try a little harder with the organisers first

[onewingedangel]

It's via 'frightnights', can confirm a complaint to the police was made (not sure of that outcome) and I think the owner of frightnights (Martin), has totally ignored the many complaints about this.

Unfortunately, just seems to be a lesson learned and he defo won't be involved in that way of investigating again. I should see if he has an update.

[Mr. Jon Donnis]

Did you go to Trading Standards?
Also you should ALWAYS pay with a credit card for anything, that way you will have their protection.

[lucan]

If you can prove a named person/business owes you money I would go here. Small Claims Court

www.hmcourts-service.gov.uk/infoabout/claims/index.htm
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